Can’t get my heating to work, wi-fi working with everything else

[Minivanman]

 what does this mean

[AlexD]

Hi @Minivanman , thanks for reaching out here. I would be happy to try and assist you with your device. 

Is this the first time the thermostat is being set up or was it set up and working before this occurred? Do you have any message in the Nest app about the thermostat? 

[LarisaL]

Hi there, just checking in with you. Did you see the message from my colleague?

[AlexD]

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.