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Can't remove Home

bgoldie1
Community Member

I had two Nest Thermostat E devices installed and working at one location.

They worked fine using the Nest app.

I then installed a Nest Thermostat at a different location using the Google Home app.

I can currently control this thermostat using the Google Home app.

When I got back to the house with the two Nest Thermostat E devices, I could no longer control them with the Nest app as they are no longer seen.

The two Nest Thermostat E devices are currently connected to the internet, however I can’t add them to the Nest app.

Using the Nest app I figured I would remove the only Home that is shown. However when I tried to do that I got the message: “To remove this home, go to Settings in the Google Home app.”

However when I open the Google Home app, the Home that I was trying to delete in the Nest app does not exist in the Google Home app.

Please help.

1 REPLY 1

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan