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Can’t seem to locate cooling option on my nest thermostat

M4martin
Community Member

Current wiring configurationCurrent wiring configuration

7 REPLIES 7

M4martin
Community Member

Not able to locate cool as an option on thermostat 

M4martin
Community Member

Changed wiring to match what I found on line. Now cool is an option. But when I select cool, the hvac does not come on n.

Jenelyn_O
Community Specialist
Community Specialist

Hi M4martin,

 

Thanks for posting in the Google Nest Community forum. I'd like to check it further. Could you please take a photo of the wires that are connected to your HVAC control board? If you still have the photo of the wires connected to your old thermostat, please share it as well. Also, check your thermostat power readout.

 

You can follow this guide:

 

  1. Go to your thermostat Quick View menu.
  2. Go to Settings.
  3. Look for Technical Info.
  4. Select Power.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

I just want to check if you managed to see my response above. Please share the needed information, as it will help us to move forward.


Thanks,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hey M4martin,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Regards,

Jenelyn

I retired it, myself. It seems to be working now. You can close the thread if you like.

Jenelyn_O
Community Specialist
Community Specialist

Hello there,

 

Cool, I'm glad to hear that. Please continue monitoring your Nest Thermostat and if anything comes up please feel free to create a new thread, as we'll be willing to assist you from there. I'll be locking this thread now.

 

Cheers,

Jenelyn