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Clicking sound when adjusting temperature on app

Msb1
Community Member

My nest app clicks every time you change the temperature settling using the app. Can the sound be silenced? I know it can be turned off on the actual thermostat but it still does it when using the app

2 REPLIES 2

Frustratedddd
Community Member

Turn the volume down on your device or mute.

jenniffert
Community Specialist
Community Specialist

Hi Msb1,

 

Thanks for reaching out here in the community! I'm sorry to hear that you're having inconveniences by turning off the sound when you change the temperature in the Nest app. I'd be happy to help!

 

Currently, the way to silence the clicking sound in the Nest app when adjusting the temperature could be through the mobile device’s settings. This might mute the app's sounds without silencing all phone notifications. In this case, I'd suggest contacting your phone's manufacturer for further instructions.

 

In the meantime, we’d like to encourage you to send feedback. We're always looking for ways to improve our products and meet your needs.

 

Let me know if you have more questions.

 

Best regards,

Jenniffer