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Compatibility - mixed answers from test

Kitkat1593
Community Member

Is my system compatible with the nest learning thermostat? I’ve done the compatibility test and first got that I’m compatible, then when I tried to start the app setup process it says it’s not… 

Would greatly appreciate any help I can get! If not compatible, what do I need to do/buy to have a Nest thermostat of whatever kind?

 

Thanks so much!7373073F-BEBC-4714-B3A5-9F18A0BC67B5.jpeg

3 REPLIES 3

Jhonleanmel
Community Specialist
Community Specialist

Hi Kitkat1593,

 

Thanks for posting.

 

Could you share a photo of how you put the wires to your Nest Thermostat?

 

Best,

Mel

Hey there Kitkat1593,
 
Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Mel

aatienza
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Mel.

 

Thanks,
Archie