10-24-2022 05:24 PM
hi is my system compatible with the google nest thermostat?
10-28-2022 04:55 PM
Hi SaraS,
Thanks for reaching out. The labels on your current thermostat are kind of hard to see. Could you tell us the terminals where the wires are connected to? Also, if you haven't yet, you could check our compatibility checker page to learn more about this.
Thanks,
Edward
10-31-2022 05:20 PM
Hi SaraS,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
11-01-2022 05:31 PM
Hi SaraS,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward
11-01-2022 05:36 PM
Thank you for reaching out. Sorry the picture was so bad. The wires are connected to B, G, Y, W, R, and a jumper thing to RC.
thanks!
11-01-2022 07:03 PM
Hi SaraS,
Thanks for the response. Based on the wires that you have, it looks like it's compatible with the Nest Thermostat. I would suggest checking the control panel of your HVAC system to see where the other end of the B wire is connected to so we can check if it's a common wire.
Thanks,
Edward
11-04-2022 07:05 PM
Hi SaraS,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
11-06-2022 10:49 AM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel