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Connecting new tablet to Nest

SanteeSlim
Community Member

The Nest repeatedly is saying "There was a problem connecting to the Nest service. Try again in a few minutes".  I have tried logging on through Nest and through Google. I don't get a message about my user name or password.

My tablet is a new Samsung running on Android. My thermostat runs fine, and my Android phone is and has been connected for a couple of years.

I tried the suggestion of lloking at my network tthrough Google Home but that can;t work.

1 REPLY 1

AnnR
Community Member

I have no idea what a nest is???