With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Nest Thermostat Offline NOTHING FIXES IT FOR LONG
My Nest gen 3 learning thermostat has started dropping offline from the app. This is a new thing, I’ve had the device for probably close to 2 years with no problems. I’ve tried EVERYTHING I can from resetting modem, restarting nest (that was working ...
Unable to connect to Wifi - what am I missing??
Hi everyone, am attempting to help my elderly parents with their Nest and although we've reset the thermostat and the heat link without issue, we cannot get the thermostat to connect to the router even when it is sat next to the router. The app is sa...
Resolved! Nest Thermostat shows offline on app but shows connected on device
Hi all:I know this question has been asked before but I can't find an answer wich fixes my problem.I have just upgraded to full fibre broadband with sky and ever since, my Nest thermostat keeps randomly and frequently showing offline in the Nest app ...
Nest thermostat and cold climate heat pumps.
A new cold climate heat pump and dual fuel propane furnace. Cold climate heat pump setting to -25 C as it can still function down to -30C. However in dual fuel settings the lowest setting is -12C to switch over to alternative fuel, ie the propane. Th...
Nest not cooling after reset
Hi, looking for help. my nest was working with what I believe is my condo units water based heat pump. I reset all the settings to disconnect an old tenants app from the system. cooling has not been working sense. I’m assuming it’s a settings issue. ...
Resolved! Nest app displaying that heat is on when it's really the AC that is on
We have two Nest 3rd gen thermostats for our HVAC. Everything in the system is working properly, however, about a week ago, I noticed that when the AC is on, the app display is orange and says heating. Thermostats are blue and say cooling and the HVA...
Resolved! Nee house has Nest - no instructions left
I just bought a house and moved in last week. It has a Nest thermostat and I have no idea how it works. It complained about no internet connection. I watched a video about how to make it entirely manual. Now only the thermostat in the bedroom works. ...
Resolved! Forgot Pin on Nest and Thermostat is not on the Nest App.
I forgot the PIN to unlock my nest device. I tried to use the app but it has been deleted from the account already. I have tried calling Google Support many times but I have ONLY been able to get bot callers and no help. Thank you for any help.
Nest Thermostat Entry Key issue
Changed my home SSID and my Nest Thermostat (NT) is connected to the internet. However, the Nest app on my iPhone states it is 'offline'. The NT needs an Entry Key as I restarted. Keep getting the message “there was a problem connecting to the servic...
Nest Learning Compatibilty
Is the attached thermostat picture compatible with a Nest Learning Thermostat? It is a Goodman Package System-all electric.
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