Connection issues

[Pplazola19]

Cannot seem to reconnect to WiFi 

[sterlinghawk]

1.  What brand name router do you have?  Are you trying to connect it to 2.4 or 5?

2.  Is there anything else in your house like IoT (low-hanging fruit) items that need to be connected?

3.  Can you log into your router, look up wireless for both 2.4 and 5 from that perspective?

[moralesvicente]

Hey Pplazola19, 

Thanks for reaching out to the Google Community Forum. I’m sorry to know you're experiencing wifi troubles. Don’t worry, I’m here to help you. 

To better understand the situation, please provide the following information:

• What type of Google device do you have?
• Who is your internet service provider?
• What's the status of the light on the device?
• When did the issue start?
• Are you able to see the devices on the Google Home app?

Feel free to write in this post to provide you with more assistance.

Best regards,

Daniel