01-08-2022 06:06 AM
Just bought a nest learning stat. The only problem am having is the phone not connecting to the device. It works manually can any one advise please
01-13-2022 07:29 PM
Hi @1up_,
Thanks for reaching out and sorry for the delayed response. I want to check on why you're unable to add your Nest thermostat to your phone.
A few questions — are you getting a specific message or code when adding the thermostat to your account? If yes, what is it? Also, what is the make and model of your mobile device? It would be a huge help as well if you could provide all the steps that you've tried.
I'll look forward to your response.
Best,
Melba
01-18-2022 11:05 AM
Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Best regards,
Garrett DS
01-21-2022 10:32 AM
Hey all,
I wanted to check in and see if you are still in need of any help? Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-24-2022 11:09 AM
Hey all,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake