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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21889 Views
  • 0 replies
  • 6 kudos

Wiring NEST Learning Thermostat for AC - Power

I just installed my new Next Learning Thermostat 3rd Gen and the power keeps running low and eventually totally drained. After extensive reading and research and reading the post about wiring and power issue in the community, Someone smarter than me ...

Plasola by • Community Member
  • 358 Views
  • 1 replies
  • 0 kudos

How to Cancel Nest Renew?

Hi, I tried to cancel Nest Renew, but there is no “Cancel” button available. I talked to CS and they assumed me that I had no Nest Renew subscription, but it was totally wrong. There is mo cancel button and I’ve never signed for the program. It shows...

Lynxy by • Community Member
  • 969 Views
  • 2 replies
  • 0 kudos

Thermostat wiring problem

I have done this twice now. But not sure what’s wrong. Maybe it’s not comparable. But attached is my current system wiring. When I hook it up. It says it’s cooling but it’s hot air as I see others have had.

Mbenrose by • Community Member
  • 420 Views
  • 2 replies
  • 0 kudos

Resolved! Second stage cooling not activating

Installed a brand new 3rd Gen learning thermostat. All tests run fine except second stage cooling. My AC just groans and stalls and never gets going. Have a two stage AC and gas furnace, about 20 yr old Bryant models. Re: wiring I have originally Rh ...

Nest thermostat low battery

I have a Nest Thermostat with the Power Connector connected. Still getting low battery message. Shouldn’t the Power Connector fix this issue?

air750 by • Community Member
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel Rush Hour Participation

Cases Id for your reference is 0-0334000037132 cancel Rush Hour Participation Hoping if I post in the community that the Google Nest support team will see this and help. It is incredibly frustrating just how hard it is to cancel Rush Hour participati...

AAlex by • Community Member
  • 3856 Views
  • 16 replies
  • 4 kudos

Lack of customer service.

I like another user whose post I read (Samantha). both have had similar frustrations regarding the nest thermostat. We both had the wifi fail on it during our warranty period…which calls into question the quality of the product. After going back and ...

BoV by • Community Member
  • 689 Views
  • 3 replies
  • 0 kudos

Nest thermostat problem - low battery and won't connect to WIFI

What's happening to Nest?!?!?I noticed my app was no longer connected to the thermostat on my phone today. As soon as I got home, I went straight to the thermostat to find out why it wasn't connected to my WiFi. Low battery. The thermostat doesn't ha...

NOJSTC4U by • Community Member
  • 1246 Views
  • 8 replies
  • 1 kudos

Cannot Login via Chrome

I have no issues logging into my Nest Thermostats via Safari. However, in Chrome (a GOOGLE product), I am stuck in an endless loop; i.e., “Sign in with Google” where I choose my gmail account to sign in (just like I do via the app or in Safari) and i...

WPDjr by • Community Member
  • 4004 Views
  • 16 replies
  • 4 kudos

Nest 3rd Generation

I have two nest thermostats, in two different location have been working for months now all of a sudden they both will not show my WiFi , I have reset modems I have other devices ring cameras no issue . Was ther some software update.

Dcoates by • Community Member
  • 770 Views
  • 5 replies
  • 1 kudos
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