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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16542 Views
  • 0 replies
  • 6 kudos

Nest email address unknown

Have read a few posts, but answer not given. Forgot email for Nest account, need to remove thermostats from that acct before adding them to new Google Home acct, doesn’t work to only reset thermostat. So how to recover a lost email address for a nest...

rhyslop_9 by • Community Member
  • 500 Views
  • 1 replies
  • 0 kudos

Google Home app won’t control nest thermostat

Model: Thermostat-1.4. already tried a reset and factory reset. System is up to date. Home app connects to nest but neither the schedule or presets input through the Home app push to the Nest. In other words, I can change the temperature in the app a...

Donny312 by • Community Member
  • 752 Views
  • 5 replies
  • 0 kudos

Nest E Thermostat

I’ve recently tried to replace my old (heat only thermostat) with nest e. I have a red and white wire on the system, connected them to “r” and “w” respectively. The new thermostat won’t power on. The wires are in the base with buttons depressed. I pu...

B- by • Community Member
  • 490 Views
  • 2 replies
  • 0 kudos

Nest Learning Thermostat Putting out heat instead of AC

Got my Nest Learning Thermostat yesterday, 3rd Gen. Wiring is Y, Y2, W, G, R with a connection to Rc.I put all the wires into the nest thermostat in same spots. Set up as directions say. When it turns on, it goes to stage 2 cooling and heat comes out...

Resolved! No hot water

My hot water has stopped not working The system has been installed for over 3 years with no issues Recently the water has not been very hot On investigation it appears that although the Nest thermostat shows the water to be on on the timer and on the...

Ash11 by • Community Member
  • 1515 Views
  • 9 replies
  • 0 kudos

Nest Thermostat cooling

Hi Guys, I’m kind of confused about my new Nest thermostat. My thermostat is not cooling as it’s supposed to. I set a temperature much lower than the current one. For example, in my apartment right now it is 82 degrees, and I set it to 68. It starts ...

ST98 by • Community Member
  • 313 Views
  • 1 replies
  • 1 kudos

Nest Thermostat is reading "starting soon"

Hi,I noticed starting this morning that the house was getting warm. Air set to 68°. Next thing I notice that the temp is reading at 74°. Tired checking fuses and all the normal stuff but nothing seems to be wrong. Also the outside fan is not turning....

Dpags19 by • Community Member
  • 426 Views
  • 1 replies
  • 0 kudos

Nest thermostat wont connect to WiFi

Our Nest learning thermostat suddenly stopped finding the WiFi after 2 years. We have tried all suggested options of resetting the WiFi, resetting the thermostat, and trying to connect to a hotspot. The thermostat still can not find the WiFi. I would...

kelly32 by • Community Member
  • 1225 Views
  • 11 replies
  • 0 kudos
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