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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 26002 Views
  • 0 replies
  • 8 kudos

Resolved! Disconnecting Nest and Frost Settings

Hi, We are in the process of moving house and we are leaving our Nest Thermostat for the new owner. I've reset it to factory settings and the broadband has been disconnected. We've now heard that the sale has been delayed for a few months and I'm con...

lucyb68 by • Community Member
  • 754 Views
  • 2 replies
  • 0 kudos

Humming/bussing from nest thermostat

Hello. I’ve been called several times about nest thermostats having bussing noise around it. They called mechanical guys. I’m one of those guys who digs and digs until I find Issue. After trouble shooting I narrowed it down to something I didn’t catc...

Vivian71 by • Community Member
  • 822 Views
  • 1 replies
  • 0 kudos

Learning 4th Gen Thermostat back plates

I'm struggling to find a trim plate that fits the Nest Learning thermostat 4th gen (seems most that exist are still gens 1-3). Do you know of a 3rd gen trim plate would fit with the 4th gen thermostat?The existing thermostat on my wall has a nearly 5...

sami1 by • Community Member
  • 1351 Views
  • 1 replies
  • 0 kudos

Nest Thermostat Base Not Powering

Hey all,I've owned my thermostat for about 3 years, and now have an issue rendering it unusable.The thermostat can be charged when I remove the base and plug the charging cable into the thermostat directly. However, it can't be operated in this confi...

Bbascue by • Community Member
  • 584 Views
  • 1 replies
  • 0 kudos

QR code not working and can’t add code manually

I am trying to connect my Google Nest Thermostat. I have scanned the code on the back of the unit multiple times and it says it’s the wrong code. I have restarted my phone and deleted and reinstalled Google Home. It still doesn’t recognize the QR cod...

Steve380hp by • Community Member
  • 1100 Views
  • 2 replies
  • 0 kudos

Nest gen 3 learning - cannot connect

Hi,Will be much appreciated for any guidance/suggestion. We are having trouble in setting up the nest gen 3. Previous owner couldnt help much. ( they didn't know there was a heat link and assumed the nest connected to the boiler). The previous owner ...

Rekema by • Community Member
  • 3236 Views
  • 19 replies
  • 0 kudos

Hold temperature for 2 hours using Alexa?

Is there a way to hold a temperature (for when I leave the house for a few hours) using Alexa without setting this up on the Google Home app or using the Nest thermostat? I can give commands to Alexa saying turn thermostat off or turn thermostat on t...

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