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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21985 Views
  • 0 replies
  • 6 kudos

Lack of customer service.

I like another user whose post I read (Samantha). both have had similar frustrations regarding the nest thermostat. We both had the wifi fail on it during our warranty period…which calls into question the quality of the product. After going back and ...

BoV by • Community Member
  • 693 Views
  • 3 replies
  • 0 kudos

Nest thermostat problem - low battery and won't connect to WIFI

What's happening to Nest?!?!?I noticed my app was no longer connected to the thermostat on my phone today. As soon as I got home, I went straight to the thermostat to find out why it wasn't connected to my WiFi. Low battery. The thermostat doesn't ha...

NOJSTC4U by • Community Member
  • 1249 Views
  • 8 replies
  • 1 kudos

Cannot Login via Chrome

I have no issues logging into my Nest Thermostats via Safari. However, in Chrome (a GOOGLE product), I am stuck in an endless loop; i.e., “Sign in with Google” where I choose my gmail account to sign in (just like I do via the app or in Safari) and i...

WPDjr by • Community Member
  • 4036 Views
  • 16 replies
  • 4 kudos

Nest 3rd Generation

I have two nest thermostats, in two different location have been working for months now all of a sudden they both will not show my WiFi , I have reset modems I have other devices ring cameras no issue . Was ther some software update.

Dcoates by • Community Member
  • 771 Views
  • 5 replies
  • 1 kudos

Logged out every time I want to change thermostat settings

Almost every time I try to reset the temperature in my home I find I am logged out and am asked to log in using Google or my Nest account! I refuse to use Google as I know Google is tracking my settings and sending them to our government! For what pu...

Nest Temperature Sensor won't connect

When I first setup my Learning Thermostat and connected the Sensor, it worked great for a few hours apparently, as 24hrs later I got notification the sensor was offline. So I tried all the trouble shooting. Changed batteries and everything. I can add...

What Voltage is fully charged on Nest Thermostat

Our AC isn’t getting up to temp and our technician said it’s a thermostat issue and that we need to charge it. They say 3.6 V it is charging normally, but at what voltage is it fully charged without the common wire? I feel like I’ve been charging for...

Nest 3rd generation thermostat connect and disconnect from wifi

The thermostat is disconnected from the wifi this is the message I receive when checking the app on my iPhone. I tried everything the troubleshooting section says: I replaced the battery, connected to a 24V common port to an outlet, restarted the the...

Rudy19 by • Community Member
  • 447 Views
  • 2 replies
  • 0 kudos

Nest Thermostat dies after 8 years.

A thermostat should last a lifetime.Yesterday my A/C was stuck on full blast even when I switched the thermostat to heating, so I called my HVAC technician, who told me my Nest thermostat wasn't working properly anymore (It's always sending 24V on th...

Pierig by • Community Member
  • 234 Views
  • 0 replies
  • 0 kudos
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