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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4621 Views
  • 0 replies
  • 5 kudos

Nest thermostat shorts furnace

Hi,I have nest thermostat which worked fine for a while until one day my furnace tripped. I called electricity provider in my area. After inspecting the furnace and wiring, he disconnected the blue wire which was connected to 'C' (Common) part in the...

R wire is buzzing after installing into Rh

There's a faint buzzing sound after I connect the R wire to Rh for the learning thermostat. Like others suggested, I tried to clean the wire and the connector but the faint buzzing is still around after. Any other suggestions? Thanks

Nest thermostat

I am installing a Nest Thermostat. I have Y, O, W2, R, G and C wires. The Nest Thermostat doesn’t have a connector for the W2. Where shall I connect the W2 wire?

Faulty heat link

My heat link has just stopped working. Judging by comments it’s a common issue. Trying to order replacement without success, please can someone help. no lights on it and nest thermostat loosing power and now offline. Power supply is fine

Tab333 by Community Member
  • 142 Views
  • 2 replies
  • 0 kudos

Thermostat wiring compatibility

The wiring on my old thermostat has a slot labeled (O/B)W with an orange wire attached. This is not an option on the screen online to check compatibility with "pick your wires."https://store.google.com/intl/en_us/widget/compatibility/thermostat/I rea...

PSF57 by Community Member
  • 895 Views
  • 5 replies
  • 0 kudos

Thermostat factory resets due to rush hour events

Device has factory reset twice this week, all by itself. The more rush hour events I receive, the more it resets. This is a known bug, for at least 1 year. I want to be un-enrolled from Rush Hour Rewards.Model: Display-3.6Backplate model: Backplate-5...

jjayguy23 by Community Member
  • 216 Views
  • 3 replies
  • 1 kudos

Scheduling not working for nest themostat

I manually created the schedule for seven days on my nest thermostat, which has a mirror face. But the thermostat doesn't follow the schedule. I have reset to factory settings twice. I have another nest learning thermostat in the house. I tried to pu...

yubobarry by Community Member
  • 421 Views
  • 6 replies
  • 0 kudos

Checking Compatibility

Could you please let me know if the Nest thermostat will be compatible with the existing wiring (need for cooling only)

Thermostat wiring.jpg
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