09-13-2022 05:18 PM
My Nest is constantly going offline. In the past week, I've had to reset my Nest at least three times. When I went out of town, I turned off my AC and it turned itself on and ran throughout my entire vacation. I even have the location setting turned on, and it still did this.
Is my Nest unit glitching or is this normal?
09-27-2022 02:42 AM
Thanks for reaching out here in the Google Nest Community.
We're sorry to hear that you're having this issue on your Nest Thermostat. We'll check a couple of things for us to further isolate the issue.
Did you set a temperature schedule? Are you using the Google Home app or Nest app?
09-30-2022 08:07 AM
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
10-01-2022 10:40 AM
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.