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Control thermostat with phone

jp16
Community Member

Can’t control thermostat with phone

4 REPLIES 4

CarlosS
Bronze
Bronze

Can you give us more details? Is this while using the Home app or assistant or what? 

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. I'd love to know more about it: what Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Do you see any messages or code on the app or on your actual thermostat? 

 

I appreciate your help, @CarlosS.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi jp16,

 

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hello jp16,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

 

Regards,

Jenelyn