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Cooling issue

anna6
Community Member

IMG_1593.jpeg

IMG_1595.jpeg

Here is a pic of our setup before and after. I’m not sure what we are doing wrong but we can’t get our house to cool down. We have the cooling set to 70 degrees and the house won’t go below 88. Please help! Thanks 

4 REPLIES 4

Cl3v3
Community Member

Your Nest Thermostat is probably bad.  Just had a technician come out for the same issue.  Nest Thermostats are very unreliable and this issue happens often.  My Nest was out of warranty unfortunately, even though it wasn’t even 2 years old and I ended up replacing mine with a whole diff brand.  Very unfortunate.

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

It looks like you have it wired wrong.

Move the orange wire from the W1 terminal to the OB terminal and reconfigure the thermostat.

 


To ensure that I see your reply, please tag me using @Patrick_Caezza

Thank you! Worked! 

Jake
Community Specialist
Community Specialist

Hey anna6,

 

Thanks for the helpful replies Patrick_Caezza.

 

I am glad to hear you were able to get the device to work, and everything is good to go from here. I wanted to check in with you, and let you know that I will be locking the thread in 24 hours with that being the case. Please let me know if you have any questions from here, as I would be happy to take a closer look.

 

Best regards,

Jake