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Nest Thermostats

Blog Posts

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21287 Views
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  • 6 kudos

Background App Refresh

Recently got iPhone 13. I keep getting prompted to allow background app refresh by the Nest app, but it’s darkened out on my menu list. I can’t change anything. Is this a glitch?

RocketEm8 by Community Member
  • 1658 Views
  • 3 replies
  • 0 kudos

How to turn off ECO permanently?

How do I turn off ECO permanently? I will be home sleeping at night and the thermostat will go into ECO mode. The temperature drops then my family complains at how cold it is. I just want it to stay at a specific temperature through the night and sto...

Nest Gen 3 Delayed Heat Pump

My Gen 3 thermostat just started displaying delayed messages, usually nearly 5 minutes. I’ve had this thermostat for a few years (actually a second after a replacement some time ago). It happens when the heat pump is running. It seems shut the system...

SteelCor by Community Member
  • 665 Views
  • 0 replies
  • 0 kudos

Nest schedule by motion

Does the 3rd generation thermostat use the motion sensor to determine the schedule or does it learn strictly based on turning the thermostat up and down? My system is 2 zones, Nest 3rd Gen on both. This question is for the basement (second) thermosta...

H72 error code

OMG my nest thermostat is switched off downstairs and I can’t even get my heating on downstairs , I have a H72 error code, my upstairs nest device doesn’t connect to the Wi-Fi, I paid for reliability and ease of use when I paid for the Google nest hi...

ZakKhalf by Community Member
  • 453 Views
  • 2 replies
  • 0 kudos

Nest themostate

I do not want the nest to change temperature automatically I want only to do it manually so that I have total control

Nest thermostat 3rd gen w/Heat link won’t connect

Hi All, We got our Nest thermostat 3rd Gen installed today by an electrician. They wired up the heat sink and it started blinking blue (as expected). I completed the initial setup and connected the thermostat itself to the internet. When i eventually...

Ferdi by Community Member
  • 1031 Views
  • 4 replies
  • 0 kudos

Entry key

Lost phone. Trying to set up new app put can’t find Entry key anywhere on thermostat.

by Not applicable
  • 855 Views
  • 4 replies
  • 0 kudos

Nest Heat Link - No Power

Help!!!!!!!! Same as everyone else my Heat Link had completely stopped working. I have power but nothing working on the Heat Link. I have a disabled child in the house and everything I have tried is getting it back to work.

Kerrie by Community Member
  • 636 Views
  • 3 replies
  • 0 kudos
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