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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4700 Views
  • 0 replies
  • 5 kudos

Trying to get the Duke Energy Rebate

Upon submission of my data for the Duke Energy rebate this is what I am seeing Your home does not have a Nest Learning Thermostat that controls a heat pump. This is the website https://enrollmythermostat.com/powermanager/

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tbluhp008 by Community Member
  • 740 Views
  • 3 replies
  • 0 kudos

Heat Link wont turn on

I have had my nest 3rd generation for approx 10 months but it has now stopped working. I have had an electrician in yesterday who has confirmed the power supply works but that the unit is faulty. How do I arrange for a replacement please?

andysedd by Community Member
  • 388 Views
  • 2 replies
  • 0 kudos

Adding more than 2 thermostats to Nest App

HI there. We have bought into making use of the nest learning thermostats for our offices. We occupy 34 Offices over 2 floors. We rand a trial with 2 Nest Learning thermostats in one office on 2 fan coil units. The problem presented itself when we tr...

kenisis by Community Member
  • 660 Views
  • 3 replies
  • 0 kudos

Nest thermostat compatiblity

I have a Lennox heat pump and air handler with an icomfort thermostat. The wiring on the icomfort thermostat has 4 wires labeled ( R i+ i- C ). Same in the air handler control board. No orange, blue wires. Not sure what to do next.

StevenS by Community Member
  • 489 Views
  • 3 replies
  • 0 kudos

Reconnecting Nest Sensor

I went on my Nest App. For some reason I had to reset my thermostat. I was successful but then tried to connect the sensor. The app reads “the sensor is already connected to another account “. How do I reset the sensor so I can add it to my account? ...

Jack68 by Community Member
  • 759 Views
  • 3 replies
  • 0 kudos

G Nest Thermostat Problem connecting to cloud

I adding to a new location and when I tell it there are no devices currently set up in this home I receive the Problem connecting to cloud please try again later error.

Heidi1 by Community Member
  • 634 Views
  • 3 replies
  • 0 kudos
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