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Nest Thermostats

Blog Posts

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Rh has power but Nest says it doesn't

I just got a used Nest Learning Thermostat (3rd gen), and it worked fine for the person I got it from. I used the app to do the wiring, and everything looks OK. The Nest tells me that Rh has no power detected, but when I use a multimeter I get over 2...

hisc1ay by Community Member
  • 528 Views
  • 1 replies
  • 0 kudos

App says offline but thermostat is online

HiConsistently getting issues where I use the app to turn heat on but it says offline . Walk down to the thermostat and it’s online have reset thermostat , removed app and installed it again and works for a day then starts issues again. No wifi issue...

Heat link not working - no power

My Nest heat link (3rd Gen) has suddenly stopped working. It's totally dead. There has been no work on the boiler recently. It sounds like this is a common problem with these units. I can't get anything out of Google to order a replacement. Is there ...

No Auto Fan Setting For Nest?

Hi,Bought a home with a 2nd generation Nest thermostat and was surprised to find there is no Auto/On/Off fan setting, like any other thermostat I have ever seen. With the Nest, you can turn the fan on manually or set a schedule for the fan to come on...

braberley by Community Member
  • 31265 Views
  • 6 replies
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Resolved! How to reset Nest thermostat remotely

I’m in Chicago using the Google Home iPhone app; the Nest thermostat (model 1.4, software version 1.1-9) is on Cape Cod. After two recent Cape Cod power failures (due to storms) during which the the furnance lost power, the Comcast service on Cape Co...

Nest 3 connecting to two transformers

I have a Nest 3, a Carrier central AC system and a Burnham boiler. The AC and the boiler have individual transformers 120v-24v. If I connect heat side only with W, C, Rh, the thermostat works fine, 3.9 or so volts, 200ma, etc. If I connect the air ha...

stantons by Community Member
  • 591 Views
  • 2 replies
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Nest thermostat registration,

When I enter the code I.e.210 DPOTThe response every time is “check the entry key and try again”I cannot get an entry key to be accepted what am I doing wrong

Wo by Community Member
  • 933 Views
  • 3 replies
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