Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
No hot water option on app or thermostat
I have newly moved into a house with nest already set up. The previous owners have used the thermostat and app to heat water but it is not giving me the water option on the app or thermostat. I reset the thermostat when I first moved in and it hasn’t...
Unexpected display message
I get the message “To use the thermostat, attach the thermostat to its base”.however the thermostat is wall mounted. What does this mean I should do?
no reset email from nest
hiam trying to migrate account to my gmail address but first I need my nest password when i set it up with my old email address as have forgotten it. typed in email address but no reset password email arriving (have checked spam/junk) in inbox. have ...
Resolved! i have no clue how to set my schedule for heating.... help
can someone tell me how to set my heating to come on at 6am to 7.30am and then again at 6pm to 9pm? thats all.. we have it coming on 9 hours a day and all through the night! should be simple no? the instructions are too techy for me, i dont understan...
2 nest thermostats
note n260 & low bat, bats replaced, same thing. 2 wires only, white installed in red & red installed in white. how to test wires for proper volts? not sure colors are correct!
Nest Learning Thermostat heat cycling issue
I have a Nest Learning Thermostat (3rd Generation). When installed, it took a while for the battery to get charged up and connect to Wi-Fi, but once it did for the most part it works fine. That said, one issue I am having with it is that the furnace ...
Conection Issues
Ive just changed Internet provider and now after connecting to wifi I keep getting off-line messages and my app wont change the temperature on my thermostat but when maually setting the temperature on the thermostat, the app will also update. Ive tri...
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