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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Old Nest account does not show in new google account.
When I tried to migrate Nest to Google, Google picked up my Google user ID but my old Nest user ID was different. Now all of my old Nest devices did not migrate over. How can I migrate all of the old Nest devices to the new Google account?
Nest Thermostat Connection Code
I have 4 nest thermostats. Recently one was not working on the app. I have reset it twice, reset my WiFi and I still can not get an entry code.
Heat Link dead (3rd gen)
UPDATE: Since writing this I used the online chat (https://nest.com/choose-your-country/support) and they organised a replacement unit I had a 3rd-gen Nest thermostat fitted in June 2020 and it's been working fine until last week.I discovered the the...
Nest thermostat & Motion detection
I’ve had a nest thermostat for 2+ years; whenever I’ve walked past it, or reached towards it to adjust it, the screen has lighted up - demonstrating Motion detection.A couple of months ago it suddenly stopped. While I can’t be sure that it isn’t dete...
Nest Thermostat - cannot see hot water schedule
If I try and connect via iOS to see my HW schedule, it just shows all the days for about 1 second, no settings and then closes down the page. Also, if I try and view it via web, it just brings up a blank page
Why isn't there a setting to keep my thermostat set on Home, and not switch to Away, ever.
Constantly checking the app and resetting it to Home when it switches to Away. I don't want it to switch to Away, I want it to STAY on Home. Obviously not designed for disabled or chronically ill people in mind. Not ADA friendly. There should be a de...
Nest thermostat compatibility error
I have checked our households compatibility online and we are eligible for nest thermostat, nest learning thermostat and nest thermostat E.I purchased a nest thermostat.When running the installation setup on Google home it says I have an incompatible...
Adding the nest learning thermostat to a second phone app
I need to add the thermostat to the app on my phone. It has already been added to the app on my wife’s phone. I am not able to do it. Any tips will be great.
Resolved! Wi-Fi Connectivity
I have two Nest thermostats in my home that have been working fine for months. One of the two has lost connectivity and cannot find any internet connections or the hot spot on my phone. The other thermostat is still connected to the network and opera...
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