Current temperature not displaying in the Nest App

[adamsinger]

Hello,

I’m sorry to bother you, but I have a concern regarding the current house temperature showing up in the Nest App.

I’ve had my Nest E for a couple years, and up until recently the Nest App on my wife and my iPhones always showed both the desired temperature and the current house temperature. 

As of late, in the Nest App only the desired temperature shows up and there is just a grey dot to indicate where the  current house temperature is on the dial but but no digits displaying the temperature. This is true on both my wife and my iPhones.

Oddly the current home temperature shows up properly on my Nest E and on the Google Home App.

My Nest E states that it’s software is up-to-date and my wife and I are running the latest version of iOS and the Nest App.

I have found a few other posts touching on this subject with no significant findings as far as I could see. Any help would be greatly appreciated.

Regards,

Adam

 

[gg1981]

It seems to be the same on my end, since the upgrade happened.  I cannot see the current temperature unless I switch the temperature off.  The minute the screen goes orange the current temp digits dissapear.

[gg1981]

Are there suppose to be anyone from nest getting in touch?

[adamsinger]

I’m not sure. I was hoping the next Nest App update would rectify it.

[Kenstg]

In the last couple of weeks I noticed the current temperature started showing only shows as a dot. I tried switching it to Fahrenheit and the current temperature shows as number, but switch it back to Celsius and it becomes a dot again. I'm in Canada and prefer to use Celsius so would like to see the number display restored.

Nest E (4.8), Software version 6.2.-27 updated May 3, 2022

[adamsinger]

Interesting! I just tried switching to Fahrenheit as well and the numbers showed up. Switch back to Celsius and they’re gone.

I’m in Canada also, and like you, prefer Celsius.

Thanks for the tip. Hopefully it’s just a temporary bug that is soon rectified.

[adamsinger · Accepted solution]

FYI, the most recent iOS Nest App update, 5.68.1, which was released yesterday, fixed this problem.

[Ryan_G]

Hey folks,

Thank you for being here in the Google Nest Community.

We'd like to check if you've already tried to view the temperature from the Nest app. As mentioned by adamsinger,thank you for sharing it to the community, the update seems to have fixed the issue.

Let us know how it goes by replying to this thread.

Best regards,

Ryan

[Jeff]

Hi all,

I just wanted to jump in real fast to see if you saw Ryan_G's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[adamsinger]

Hi Jeff,

Everything has been rectified on my end. Thanks for checking in. 

Regards,
Adam

[Kenstg]

I can confirm that the issue has been resolved, thanks! --Ken

[MelbaDT]

Hey folks, 

You're welcome — glad to hear that it's fixed. We'll then go ahead and lock this thread after a day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba