Defective google nest thermostats

[Heveridge]

I have two google nest learning thermostats that are both defective. I purchased them around May 2022, they worked good for a couple of months but now they are not working. I’d like them replaced.

[Markjosephp]

Hello Heveridge,

Thanks for reaching out to the Google Nest Community Forum. I'd love to know more about this.

Could you provide more details about why you're opting to have your thermostat replaced? Are the two Nest learning thermostats incompatible with your HVAC system? Also, could you provide a rundown of all the steps you've tried?

I'll look forward to your response.

Regards,

Mark

[Markjosephp]

Hey there,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

[Markjosephp]

Hi Heveridge,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark