Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest can't find Wi-Fi
Nest thermostat stopped connecting to Wi-Fi. It has been working for a couple of years without any issue. Restarted the router, reset the thermostat and still no luck. There is no error codeI have another Nest thermostat upstairs that connects just f...
learning nest sensor offline post installation
Sensor went offline after one month of working fine. deleted sensor device but cannot how to add back as google nest and google home app doesnt find. swapped battery, no change.
Nest Thermostat - set fan to run 24 hours a day
For several years, my thermostat allowed the fah to run 24 hours a day to match my 2 stage furnace. This has now stopped. How do I get this back. If I go to settings and say Always, it still asks for number of minutes per hour to run, and for what ho...
No hot water for weeks!
I am at a total loss, we have had service people out and there is no problem with the boiler or anything but we have no hot water.
Nest Thermostat - Wire Not Detected
Having a "W-Not Detected" issue on a new install. The heat pump (orange) from original thermostat was connected to the W/OB and I have attached it to the "OB" on the Nest and the white wire that was connected to the W2/Aux on prior thermostat is atta...
Nest - Temporary Temperature Override
I would like to be able to put in a Temporarily change the temperature setpoint on my thermostat. Typically I like to be conservative on my energy use. We have the thermostat scheduled to change it's setpoint back during the "High-Energy Peak Hours."...
3rd gen thermostat won’t connect to Wi-Fi
I just upgraded my broadband to Sky fibre & my Google Nest 3rd gen thermostat does not see any networks. All other devices including Google mini speaker connect OK. I spoke to the Google help desk & they sent the usual suggestions, I also split the 2...
Nest Gen 3
I installed 2 Nest Gen 2 thermostats several years ago for 2 zones with heating and air conditioning. Both worked perfectly. I upgraded both to Gen 3 thermostats. One works perfect and the other continuously cycles on and off, chattering at the contr...
AC won't turn off when desired temperature is reached
I set our Nest temperature at 74 degrees and sometimes our AC unit will continue to run even after 74 degrees is reached until I bump the temperature setting to 75 degrees. The AC unit then turns off and I turn it back to 74 degrees and it stays off....
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