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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Humidity read

How do I set the humidity level on my nest ? Current humidity reading is not correct, much higher than it really is. Temperature is set at 73, humidity shows 79 % . Thanks

Nutty1 by Community Member
  • 540 Views
  • 3 replies
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Not cooling

At first we thought it was our air condition unit and had a technician come out to look at it. He couldn’t find anything wrong, reset our thermostat and then it started working. That only lasted for a few days and we are back to it not cooling. I cal...

Kaseymb by Community Member
  • 555 Views
  • 3 replies
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Thermostat Won't Turn On (red, then green blinking)

Hi all, I have a learning thermostat that was working fine - due to renovations and the summer months it has been disconnected for a while (and since we have changed WiFi provider as well). It is plugged into the wall via a USB cable and when plugged...

Defect Heat Link

After 2.5 years of service, my Google Heat Link completely died.I mean no response to button pressing, no LEDs and power available (thermostat does not get powered also).Exactly the same issue as user TomEnd92 on 26-02-2022.At the end of the conversa...

Benno_H by Community Member
  • 225 Views
  • 0 replies
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Precool Limit

How long can it pre cool? It notes five hours specifically for preheating in settings and info but does not mention a limit for cooling. Why is heating mentioned but not cooling?

Ending Eco Mode When Locked

I have a rental home that is often used by Airbnb guests. We have 8 different NEST thermostats controlling three separate heat pumps and a few zones. We were having trouble with guests trying to make a heat pump cool and heat at the same time and set...

A-Ro by Community Member
  • 809 Views
  • 3 replies
  • 1 kudos

Install hangs after enter address page. Blank screen w/ arrow

Tonight I switched to Android to see if it worked any better than my first 15 attempts on iPhone. IPhone install died after connected with a SSO 226 error or something like it. Not the same issue on Android. Instead, it goes through the setup, tells ...

Captclam by Community Member
  • 504 Views
  • 3 replies
  • 0 kudos
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