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Delete multiple (thousands) messages from Nest App?

3Pedals_6Speeds
Community Member

I had the power to a houseful of wired Nest Protects go out while I was away.  I was gone for 3-4 days, and each of the 4 Protects sent a message every. single. minute.  Now my app has thousands of useless messages and I'm having to delete each of them. One. At. A. Time.

 

Very annoying.  I logged into the Nest website, but same story there.  Anyone know of a way to delete all old messages at once?

13 REPLIES 13

Jweslock
Community Member

I have the same problem. Did you get an answer?

gadams54
Community Member

Any resolution to this?  Same issue here?   Very annoying

 

Visito1
Community Member

Same

StreakDragon
Community Member

Same issue, why is there no select all option this day and age. Can we please get an answer/update to this???

same problem here.  Wow.  Kinda frustrating.  THere must be some kind of fix for this.

 

Windydrill
Community Member

Ditto, there should be a simple "delete all messages" option.

 

Rickp
Community Member

Same issue.  Now it wants to make my schedule more efficient for Seasonal Savings.  I didn't ask for any of this advice.  My schedule is my schedule thanks!   Perhaps I need to consider another product.  I'm really tired of shoddy programming where these devices start eating up your time with advice you didn't ask for and messages you DON'T want.

tom77084
Community Member

After receiving all the complaints above, clearly no one at Google intends to address this. Why do they bother to provide a channel for feedback when they have no interest in the content?

Visito1
Community Member

I've been noticing the same on multiple support threads with Google. No one ever answers or resolves anything. Then the support people ask if help is still needed, users reply with yes they do. And then support closes the ticket. What a joke 

JasonGC
Community Member

We recently had a fire so left the property with no power and have the exact same issue. Very annoying for what we pay for these devices. 

MoeLarryCurly
Community Member

Below is a copy of my question I presented in the Nest, Chat Support.


“When are your software engineer s going to allow us to delete all of the messages in the nest app in one go? It appear that the person who monitors the in box of nest is on crack! Please help!! Thanks!!!”

Their reply was , there is no option!

zbatman
Community Member

help? have this problem

Jenelyn_O
Community Specialist
Community Specialist

Hi there,
 

I'm sorry for the delay. Unfortunately, there's no option to delete messages from your Nest app. We’re always looking for ways to improve and we’ll take this as feedback. Let me know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.
 

Thanks,

Jenelyn