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Nest Thermostats

Blog Posts

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21294 Views
  • 0 replies
  • 6 kudos

Can not sign into Nest App

Was using Nest app without a problem last night. This morning it is now asking me to sign in but saying is is not correct. I know this is the correct email and password. Nest is from 2018. I have not migrated to Google yet . Is this the problem and t...

adzick by Community Member
  • 1469 Views
  • 6 replies
  • 0 kudos

Thermostat is not responding to app

I am trying to use the app to heat my home and nothing is responding. The thermostat dial goes up but nothing happens. The furnace is not turning on. The orange heating indicater light came on for a few min raised the temperature two degree then quic...

32pixx by Community Member
  • 541 Views
  • 2 replies
  • 0 kudos

Resolved! Set to eco now no heat

We set our t-stat to eco mode at 66* Friday night. Come back Saturday night and temperature is at 55*, all night testing heat and auxiliary heat only blowing cold air. Safety heat keeps us at 45* but cannot get anything above that now.

Itcold by Community Member
  • 898 Views
  • 4 replies
  • 0 kudos

can't find device.

My Thermostat isn't working. I was told to delete the device from the app now it won't let me add it back. my wifi is working fine but it keeps saying it can't find the device

Nest thermostat keeps turning off

My nest thermostat has worked fine for over a year now. Just in the last 3 days now I has started shutting off (going into Away mode) while I am still at home. I only notice because it starts getting really cold and when I go check the thermostat wil...

Brens76 by Community Member
  • 32431 Views
  • 21 replies
  • 2 kudos

Upstairs and downstairs thermostate

Hello all... I can't seem to get the downstairs thermostats working from my phone. The icon is not even showing. Only the upstairs is displaying?

Nest Heat Link - No Power - No Lights and now no heating

Hi. I got my new heating installed just over 2 years ago including the Nest thermostat. Today I woke up to no heating and the thermostat isn’t connecting to the Heat Link. On checking the heat link, it’s dead. No lights on at all. Pressed the button ...

Susan7 by Community Member
  • 2020 Views
  • 12 replies
  • 0 kudos
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