Eco Comes On Even When Disabled

[Chris10]

We followed the guidance to turn off the Eco mode for our Nest Thermostat. It says it is disabled, but everyone we leave the house, the Eco mode comes on. 

[Whoosh]

I'm sure there's an option to link it to a phone location - if the phone moves out of range it goes to Eco mode?

[CBFox]

Do you have Home/Away Assist turned on?  That's what that feature is designed to do  --  put the system in Eco mode when it detects you're away.  If you turn that feature off, the Nest should stop looking for you and should simply follow its schedule.  (Lots of people, including me, find Home/Away Assist to be too inconsistent to use anyway.)

[MelbaDT]

Hey folks, 

Thanks for answering to this, Whoosh and CBFox.

Chris10, I'm chiming in to check if everything is covered here. Let us know by replying to this thread if you still need help. 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in again. How's your thermostat now?

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. Should you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
 

Best, 

Melba