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Emergency Heat only working

Cleveland28
Community Member

I just installed a Nest Thermostat and can not get my heat to kick on unless I turn it to emergency heat. I have a heat pump system with a gas heat backup. Here is the wiring setup. 

 

IMG_6886.jpg

1 REPLY 1

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

 Do you have a picture of the original thermostat's wiring?


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