Hi Bowman3120,
Thank you for posting in the community. I understand that your thermostat isn’t engaging emergency heat. I'm happy to help you!
To help me find the best solution, I'll need to ask you a few questions:
- Did work before?
- Have you recently experienced a brownout or blackout?
- Is the Nest thermostat newly installed?
- If so, Did you install the thermostat yourself or was it done by a technician?
- When did the inconvenience start?
- To help us get a better picture of what's happening, do you mind sharing a photo of the wiring of your Nest thermostat?
Keep me posted.
Best regards,
Rusell
