05-21-2023 12:01 PM
Hello,
I am replacing my old thermostat unit with a nest. My old unit has 8 wires and I want to make sure to know what to do with the extra wires so I don’t damage the thermostat as well as not be a fire hazard. What do I need to do with extra wires I won’t be needing?
05-27-2023 09:54 AM
Hi CoryKovanda,
Thanks for reaching out to us. Could you send us a wiring photo of your old thermostat wiring configuration and a photo of your HVAC control board where the other end of your thermostat wires are connected?
I'll look forward to your response.
Best,
Zoe
05-30-2023 11:07 AM
Hello there,
I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.
Thanks,
Zoe
05-31-2023 11:12 AM
Hello Susan012,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
Regards,
Zoe