10-04-2023 04:39 AM - edited 10-04-2023 05:48 AM
I have a natural gas heat only system in my garage. It’s two wire (R &W) with no C terminal at the heater controller. After installing the Nest, I was informed that I needed a nest power connector. I bought that and since I have no C wire terminal, I was instructed to buy a 24v transformer. I installed the transformer and connected the nest power connector as instructed. However, now my nest is saying the R and W wires aren’t detected, but the C wire is detected and it’s receiving power. I’m wired exactly like it says in the attached instructions, and I also removed the jumper from the connector, as instructed. The only possible thing I can think of, is that it looks like my R&W wires that originally ran to the old thermostat were connected to another transformer. Where the W wire comes from one transformer terminal and the R wire comes from a controller board. The other side of the transformer also connects to the controller. I attached my current wiring and the instructions page I’m using.
10-08-2023 10:34 AM
Hi Gnon17,
Thanks for posting here in the Google Nest Community forum. We'd be happy to take a look into this for you. Please answer the following:
I look forward to your response.
Best,
Renz