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Google Home App Not Setting Up Thermostat Sensor Wants Nest App

forceunpack
Community Member

Currently the Nest Thermostat (Model # = G4CVZ) is installed using the Google Home App. I've been trying to get the Google Nest Thermostat Sensor (Model # = A0106) to connect on the Google Home App, but it says to use the Nest app. Switch to Nest app, following directions on setting up thermostat sensor, and Nest app says to use Google Home app. What do I need to do?

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? You may need to migrate your account in order for it to run. 

Please let me know.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS