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Google Nest Is Not Cooling Down -despite troubleshotting

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: KAREL ROMMEL LEON-CASTILLO 

 

We have followed all of the instructions for troubleshooting the Nest when is not cooling down. 

 
We have a heat pump system >test heat (OK), test cooling (Failed).
Wires are OK
Settings switched to O, then back to B (done twice)
Wires are like brand new and exposed 1/2 inch
Nest reset and tried again
 
Still nothing 😞
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