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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Google leaning thermostat installation

I have a comfort cooling and heating existing thermostat as per below. Can anyone help where I plug each wire into the nest thermostat ? Customer services were very unhelpful and wanted the serial id on the nest which means opening the box (I don’t w...

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User1111 by Community Member
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New to Nest Thermostat

New home, new Nest thermostats. I have two thermostats. When I set up the initial home setting(called it home planet) it connected to the main level thermostat. Then I set up the basement thermostat and it showed up like a thermostat I can control. T...

JustMindy by Community Member
  • 63 Views
  • 1 replies
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Resolved! Nest Thermostat wint connect to wifi - it used to work!

I’ve been through the trouble shooting at least 10 times, so has my husband and so has my son, so I’ve read all the other posts and I’m coming to the conclusion that this is a design issue, and Nest/ Google know this and as someone else said, we are ...

Nest Learning Thermostat is cooling on heat

Installed the nest learning thermostat according to the set up. old thermostat had Y, W, G, B and R wire (with a jumper wire to RC)new thermostat connected to Y1, G, OB, Rc and W1. it’s set on heating but blowing cold air

EvaN9 by Community Member
  • 70 Views
  • 1 replies
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Worcester Boiler keeps tripping (Heat Link Amber 2.5)

Last year my boiler would trip randomly when the heating was scheduled to come on.I had british gas come out and check the boiler but could find nothing wrong with it as it had basically been replaced with new main board and heat exchanger a few mont...

mrliam69 by Community Member
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  • 1 replies
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Resolved! Nest thermostat won’t connect to WiFi

I am having a problem connecting my nest thermostat to the WiFi. A previous user had been using this nest successfully connected to WiFi- with the same WiFi network name and password. They then disconnected from this thermostat and when I try to conn...

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