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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3998 Views
  • 0 replies
  • 5 kudos

A/C running with heat on

every few days my A/C turns on while the heat is running. To stop this I have to Reset the thermostat. Neve had this problem with my old standard thermostat. Any Suggestions Thank you!!

lippy1 by Community Member
  • 55 Views
  • 1 replies
  • 0 kudos

Random E:80 and E:74 Errors

Hi! I'm new to the forum and hoping that someone in the community can provide some guidance and/or assistance with an issue with the Nest Thermostat (Model Display-3.4) that I noticed a couple of days ago.When accessing the thermostat via either the ...

bchambers by Community Member
  • 71 Views
  • 1 replies
  • 0 kudos

Nest says yellow wire doesn’t have power

My system has yellow for ac, green for fan, white, and Rh. In my old system Rh and Rc were jumped but according to nest docs there thermostat has an internal jumper. When I have yellow wired in, I get an error that there is no power, even though I ca...

Jaddphil by Community Member
  • 63 Views
  • 1 replies
  • 0 kudos

Trying to determine Nest Thermostat compatibility

While working through Google's compatibility checker I was told to send in a photo of the current thermostat wiring.Here's the photo: https://photos.app.goo.gl/VpWykDS5sq2GaPQs8(seems like a joke that this forum doesn't allow me to insert an image in...

RC or RH wire?

My old NEST thermostat had just an R wire. The new Learning NEST has a RH and RC. Which one do I use? My HVAC guy* connected it to RC, but 15 minutes later the breaker tripped. Now he says it’s a coincidence and call an electrician. Please advise and...

Thermostat turning on hours prior to its schedule

Our thermostat has started switching on to its scheduled temperature four hours prior to its switch on time. It creates a temperature during the day that is too hot and has to be manually lowered. This started after we changed from plusnet to BT for ...

Cant conenct to thermostate

Hello, I am looking for some guidance. I hope you can come up with some ideas for me.I have a new thermostat, and with it powered, I only see this house logo—nothing else. I have gone through plenty of Google troubleshooting guides, but nothing gets ...

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