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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
3rd gen learning wiring for 2 stage heat and 2 stage cool
Please help! I got my thermostat in October and wired it perfectly for 2 stage heating. Now the outside temps suddenly jumped overnight, so I switched to cool, and the stage 2 cooling will not stay on. It kicks on for a second and then kicks off.I se...
Hacking and invading my privacy
Hackers are using your products to hack into my house and invade my privacy
Preheating too early
I have my Nest Thermostat set to raise the temp from 72 to 74 at 1:00 PM. I have Early On set to a maximum of 1 hour. It has worked fine for over a year. Today, the thermostat turned on the furnace (forced air / gas) at 11:00 AM, which is 2 hours ear...
Resolved! Just moved in, nest does not have cool mode
Hello, I just moved into my new home, Im setting up the Nest with my Home app but no Cool mode detected. Any help would be greatly appreciated. I checked and it the wiring, it appears correct to my knowledge...
Two stage cooling No OB wire
HiI understand that heat pump units should have a OB wire. In this case, I don't. I checked the wiring on the furnace and the blue wire goes to Y2. The rest of the wires match on the thermostat and the PCB. Is this possible? A two stage heat pump uni...
Nest looks ok, but not heating
Our nest is showing a normal screen like it’s working but the central heating is not coming on. Earlier today our plumber nicked a whole in a pipe so we had to shut the boiler and water off, but that was fixed, and shouldn’t have impacted the nest, t...
2 wire system + Google Power Connector - Only getting 26 to 30 V
Hello, would appreciate any help. I have a 2-wire red and white to my thermostat that runs a boiler for radiant heat. I see no change in voltage when adding the power connector. Before I get between 26 and 30 volts to the thermostat. Current wiring b...
Nest Learning Thermostat turn off when on holiday and turn back on on the date of return.
You would think this should be a simple task for a Nest Thermostat but so far a solution has eluded me.I have tried setting up home and away assist then check after I am away but then on returning find the heating has turned back on and been running ...
Error message H71
Just had a refurbished nest thermostat because my 6 month old one had an error message W5, now the refurbished one won't connect to the heat link error H71, google are saying get in touch with a nest pro, why should I pay for a faulty product which i...
My wife locked me out
For 16 years, we can’t agree on the right temperature. I’m freezing cold! my wife has locked me out of the Nest Thermostat. How do I manually turn the temperature up? I’m worried my son is frozen too
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