Google Nest Snow - need C wire?

[GerryTodd]

If my Snow thermostat is working fine, do I need the C wire?  Getting error N261.  If I replace the batteries frequently (if at all) would that replace the need for the C wire? 

[Jhonleanmel]

Hi GerryTodd

If your Nest Thermostat shows the error message N260 or N261, it means the thermostat receives low power. These errors are fixable by the proper installation of the Nest Power Connector. Check this link to know more about Nest Power Connector.

Best,
Mel

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Markjosephp]

Hello GerryTodd,

I'm checking in to make sure that you've seen everyone's response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Regards,

Mark

[GerryTodd]

I'm having a tech come by tomorrow to connect the Nest Power Connector, thanks.  Good to know you can manually turn the heat on and off, but need the Nest Power Connector to connect to Wifi. 

[Markjosephp]

Hi there,

Sounds great! I appreciate you getting back to us, @GerryTodd. Thanks for the update about an HVAC technician's visit to your home. Please keep us updated on how things progress; we'd love to know what the outcome is.

Regards,

Mark

[Markjosephp]

Hello GerryTodd,
 

I'm checking back in — how's the installation going? Still need our help? Let us know so we can assist you right away.

Thanks,

Mark

[EdwardT]

Hi GerryTodd,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward