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Google Nest Thermostat on a system with only heat strips

JoeE
Community Member

I live in South Florida where the only heating is heat strips in the Air Handler.  I have installed the Nest 3rd Gen Learning Thermostat and the AC is working but I cannot get the heat to come on.  When setting up the system, the thermostat asked questions about a heat pump, but I do not have one.  How do I properly set up, so the thermostat will run the A/C and Heat?

2 REPLIES 2

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@JoeE 

If you have it, can you post a picture of the original thermostat's wiring?

 

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If the camera icon isn't present yet, you can use the Igmur.com Upload site and post the link it provides here.


To ensure that I see your reply, please tag me using @Patrick_Caezza

Thermostat replaced with nestThermostat replaced with nestwiring for 2nd unit  non smart thermostatwiring for 2nd unit non smart thermostat@Patrick_Caezza thanks for the response.  I have attached 2 pictures the one with horizontal wiring is the thermostat I replaced with a nest,  This is a thermostat I previously installed some years ago and seemed to work fine.  The difference in my Nest wiring is that the blue wire goes into C on the Nest per what I could online yesterday to provide constant power to the Nest.  I installed the Nest and the AC works fine, however I am not sure if it is really turning on the heat.   If I select heat the compressor shuts off and the Air Handler runs.  The Air does warm up, but it is 90 degrees here.  I did not really smell the burning smell you get when the heat strips fire up, which has me questioning if the heat is actually turning on,  I configured the Nest with Electric, forced air heat.

 

The second picture is of a thermostat that was recently installed by my AC guy for a separate unit  from the same OEM.   Everything including the heat works on this one.  The difference is this is not a smart thermostat that connects to WIFI, etc.  You can see that on this one the blue wire is not connected to anything.

 

I would appreciate your thoughts.