Google Nest Thermostat set up

[blackraine04]

Wondering if someone can offer guidance on this... Under each wire color there is a letter... Red is R, Black is C Green is E1 and White is E2... How do I configure this on the actual nest? Thanks for your help!

[Patrick_Caezza]

Your thermostat uses a proprietary interface and based on the labels, and none of the Nest Thermostats supports that.

[MelbaDT]

Hey folks, 

Thanks again for answering and for lending a hand here, Patrick_Caezza. 

blackraine04, I'm chiming in to check if you have more questions about this. Feel free to let us know by replying back. Additionally, you could also check on our Compatibility Checker or this link to know more about your system's compatibility with our Nest thermostats: https://bit.ly/3qZ6OQ1

Best, 

Melba

[MelbaDT]

Hey blackraine04, 

Checking back in — still need help here?

Best, 

Melba

[blackraine04 · Accepted solution]

Thank you for reaching out... had to get my hvac rewired as it wasn't compatible 

[Docpetro]

Your lucky….someone actually got back to you. I just want directions for use. My thermostat will not hold the temperature I set it on! I have to reset it over and over and over . Please help if you can. There are no contact numbers where I can actually speak to someone. #.    Tks

[MelbaDT]

Hey folks, 

blackraine04, glad to hear that you've got it working as it should and thanks for getting back at us. 

Docpetro, since your concern is different from what is being talked about on this thread, please create a new one and we'll help you there. Alternatively, you may reach out to our support team via phone, chat or social media via this link: https://bit.ly/3adTfGB

Best, 

Melba

[MelbaDT]

Hey folks, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba