Off line thermostat

[ftoledoaz65]

My thermostat offine 15 hrs ago you guys doing sum things 

[aatienza]

Hey ftoledoaz65,

Thanks for bringing this up to us and we're sorry for the delay.

Let's see what's going on with your thermostat — what type of Nest thermostat do you have? Are you getting an error message? Also, did you make any changes to your Wi-Fi network?

Thanks,

Archie

[aatienza]

Hey ftoledoaz65,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Thanks,

Archie

[aatienza]

Hey ftoledoaz65,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie