09-11-2022 08:36 AM
After installing a new Nest thermostata in a second house, I had to use Google Home for control. Now I can't get my current thermostat to show up on my Google Home page for this house.
09-11-2022 08:55 AM
Do you have separate Google Nest "homes" for each house, with each thermostat in a separate "home"? So you'll the thermostat for the second house in its "home" and your current thermostat in its own, separate "home".
09-11-2022 09:18 AM
I do have separate homes for each device. I am not sure if I need to just get rid of Nest since it appears my thermostat shows as connected. This is pretty frustrating.
09-21-2022 03:23 PM
Hey folks,
@MplsCustomer, thanks for the help!
@Calicasa, thanks for reaching out. I'm sorry to hear that you're having an issue with controlling your Nest Thermostat using the Google Home app. I'd love to know more about this. Could you still control your Nest Thermostat using the Nest App? Aside from the Nest Thermostat are there other devices on the home structure?
Thanks,
Edward
09-22-2022 07:59 AM
09-22-2022 09:24 AM
Hey Calicasa,
I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
09-23-2022 09:30 AM
Hey Calicasa,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake