Google nest E thermostat

[Ed1234]

Hello, 

My nest E has the house with the arrow icon. I have tried everything to reconnect it to the app but it doesn't work.

Please help

Ed

[Jhonleanmel]

Hi Ed1234,

Thanks for posting — let's see what's going on. 

A few questions: Does your Nest Thermostat E have a stand? Also, which country are you posting from?

Best,

Mel

[Jhonleanmel]

Hi Ed1234,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Jhonleanmel]

Hi Ed1234,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel