Google nest cam

[Levana]

My camera lost connection I can’t get back 

nest cam

[MplsCustomer]

@Levana 

Which specific camera do you have? Exactly what does "lost connection" mean? What have you tried?

If it's an older camera, did you lose access in the Google Nest app, the Google Home app, the home.nest.com website, and the home.google.com website?

If it's a newer camera, did you lose access in the Google Home app and the home.google.com website?

If you'd rather, you can try contacting Support using the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[Jenelyn_O]

Hi folks,

@Levana, thanks for reaching out. I just want to check if you managed to see the response above. Please share with us the needed information, as it will help us to move forward.

I appreciate the input, @MplsCustomer.

Best,

Jenelyn