With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Replacing NT Learning (3rd gen) when Power Connector installed
Hi, I have a replacement NT 3G coming in the mail. Original unit wouldn't hold a battery charge despite having the Power Connector installed. Can I just plug in and setup a new unit with the Power Connector installed or do I have to remove it from th...
Nest 3rd gen heat
No power or lights to my heat link. Approx 2 years old been through all the fault finding still no joy. How do I get a replacement? Thanks
Heat link no lights
Overnight our heatlink has stopped working. Completely dead with no lights. We've no heating or hot water. I've tried the reset, the hold down for 30 seconds, cut power to the while house to see if it would reboot, but no.It was installed about 18 mo...
3rd gen heat link not working
Hi, my thermostat is showing h72 error and says no power. The heat link is showing no lights either, I have tried to press the button and hold down etc but nothing happens, appears completely dead? Can a replacement heat link be sourced??
Nest learning thermostat home/away assist problems
Hi,The home/away assist is not working as expected. If often thinks I'm away even when I am home, and turns it to Eco mode.I have read up and have tried some things, like checking my home address is set correctly, but nothing has worked.ThanksMatt
Nest thermostat history isn't recording manual adjustments in history
We are not seeing correct usage recorded in history when the heating is turned on and off from the nest.It only shows up when turned on/off from the app
nest stuck on home icon
nest stuck on home icon. Tried everything nothing works. Sat on 020 7660 0424 for 30 mins no answer. No heating and hot water and things are getting cold. Any suggestions?
Won't connect to new boiler
Hiwe have a new boiler and the Nest thermostat won't connect. We reset it and now just have a permanent picture on it that we can't get rid of. Any clues? The picture looks like a mobile phone.
Nest heatlink
Hi my heatlink has packed up ! Tried holding button down but still nothing. Only just over a year old . Can I get a replacement or do I have to buy a whole new system probably not nest again !
Heatlink light not on Nest 2nd Gen
The heatlink light will not turn on suddenly so I am receiving a H71 error. I have no heating but still getting hot water. I have tried turning the boiler on and off again manually but the heatlink will still not light up. I've also tried to press an...
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