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HVAC cycling on and off every 20 seconds with new Nest Thermostat

Austin1
Community Member

Installed my second Nest Thermostat and my HVAC unit is now cycling on and off every 25 seconds.

4 REPLIES 4

CoolingWizard
Platinum Product Expert
Platinum Product Expert

Ok, to help user better, when posting always post the picture of the old thermostat showing the wires connect to the terminals.  Post the picture of the Nest back plate with the wires attached.  What is the system mode the Nest thermostat is in when this reported problem appears? When you performed the system tests at the end of the installation process, did the Heat, and cooling system work properly?

The AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.
If my answer solved your problem, click Recommend this Answer below, and If it helped you, please give a Kudo.

Hello there,

 

Thanks for assisting, Ken.

 

@Austin1, We'd like to know more about this. Please help us out with the needed information requested by Ken so we can better assist you. Also, I found an article with some troubleshooting steps that might help.

 

We'll look forward to your response.

 

Regards,

Mark

Hi Austin1,

 

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

 

Thanks,

Mark

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake