Heat Link Replacement

[Jeremy2]

I have received an email claiming to be from Nest, telling me that my Heat Link needs replacing.

Everything seems to be working fine, so I’m sceptical about this being a genuine email.

Can anyone advise?

[LarisaL]

Hi there! That is an email that is sent automatically when it detects that your Heat Link has no LEDs on it or if there was a power cut that might trigger it too. Can you please tell me if you see any light on the Heat Link?

Many thanks, Larisa

[Jeremy2]

Thanks LarisaL.

LED working fine now, so guessing we had a power cut that I didn’t know about.

Good to know this happens automatically if system fails.

Many thanks

[LarisaL]

I'm glad to hear that everything works just fine. Is there anything else I might help you with?

[AlexD]

Hi there. How has it been going so far with the thermostat? If anything else comes up, make sure to let us know here. 

[Vladut]

Hi there, just checking in with you. As you haven't replied, I'm gonna go ahead and close the case. If you need anything else, please let me know. Have a great day ahead!