Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest 3rd Gen - no power if t1 and t2 are connected.
I bought a used Nest 3rd Gen from CEx (This may be where the problem arises! )Trying to install it in place of my current thermostat:I found the mains voltage Live and Neutral wires in the wiring of my cylinder and instead ran them to the Heat Link. ...
Resolved! My Nest thermostat will not start the heater or air conditioning by temperature
I can start both the heater and the air conditioner manually with my nest thermostat, but it is not starting them based on temperature. For example, if I set the heat to turn on at 68 degrees, even when the house temperature goes below 68 it won't st...
Incorrect temp reading on nest
I just installed the nest thermostat and it says the inside temp is 77. This is off by at least 10 degrees. How do I re-calibrate it?
Nest thermostat Error code E80
Error code E80can not get the thermostat to respond.
Return Nest Thermostat
My current thermostat and heating system are not compatible with the Nest thermostat. I want to return the device however, there are no clear instructions on where to send it back to and no phone number. Can anyone assist?
Nest Home/Away Assist thinks my phone isn’t home
Hey, I’ve checked both my nest app and google home app and have the address set to my current address, however the home/away assist is constantly saying my phone is not home, when I am. This is causing the furnace to go into away/eco mode when I am h...
Nest Thermostat
A few months back our Nest thermostat stopped connecting to WIFI. We have restarted the thermostat, the router, etc multiple times, tried to update the software on Nest (cannot because there is no WIFI). Please advise what we can do!
Nest App shows new thermostat offline but Nest thermostat shows online and is connected to router
Nest thermostat shows that it is online, router shows Nest connected. Nest iPad app and iPhone app show Nest Thermostat offline. Google Home shows Nest Thermostat online and I am able to change settings on the thermostat via Google Home app. Appears ...
Nest fan delay time
DisregardThanks!
