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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16149 Views
  • 0 replies
  • 6 kudos

Nest indoor temperature is wayyy off

My new nest Thermostat indoor temperature is extremely off. It is showing and staying at 79-80 degrees when its not even close and probably about 65 degrees in the house. This unit is brand new and not sure what to do? Please help!

Jdeezz by • Community Member
  • 1772 Views
  • 8 replies
  • 2 kudos

Resolved! Set up code

Best set up by another family member who doesn’t remember the set up code. How do I find it for others to use?

ggleonard by • Community Member
  • 900 Views
  • 2 replies
  • 0 kudos

Resolved! Nest thermostat with e294 error, R wire not detected

I installed a Nest thermostat and it gives error e294, need R wire. However, the R wire IS connected. As per troubleshooting instructions I have uninstalled the device from my Google Home app and reset the thermostat to factory settings three times, ...

BruceB by • Community Member
  • 97690 Views
  • 91 replies
  • 25 kudos

Logging in via google home

Hi ok so I have the google home max , I also have the nest thermostat (learning ) nothing is installed as yet last night I was downloading all the relevant apps , creating accounts ext , all was going well , I created a google home account and got th...

Bob4 by • Community Member
  • 1506 Views
  • 6 replies
  • 0 kudos

Heat Link not working

My heat link for the upstairs heating has stopped working just 2 months out of warranty. I have had an electrician round to look at it after I have tried all possible fixes and he has confirmed that the heat link is faulty and needs replacing but whe...

MickL by • Community Member
  • 982 Views
  • 4 replies
  • 0 kudos

Nest blank

My nest is blank, no heating and no activity at the main nest in airing cupboard

Janee by • Community Member
  • 627 Views
  • 3 replies
  • 0 kudos

Failed Heatlink

Why oh why are Google unable to replace the heatlink unit that is faulty. It seems they are quite willing to sell their product but not support it when things go wrong ???

Eddie113 by • Community Member
  • 752 Views
  • 3 replies
  • 0 kudos
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