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Heat does not come on but display states it’s on

fma2429
Community Member

Thermostat has been working well over the summer, until recently when tried to turn in the heat. Now the heat won't come on. The reset, that did not fix the issue. 

When I adjust the temperature it shows up and says in 2.5 hours, then says it’s working. It is really outside, cold in the house. My daughter and I are freezing. Can anyone provide guidance on how to rectify this issue of the thermostat? Thank you.

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey fma2429,

Oh no! I'm sorry to hear that. Could you fill out this form and let us know once you're done?

Thanks,

Archie

EdwardT
Community Specialist
Community Specialist

Hi fma2429,

I'm checking back in. Were you able to fill out the form? Let us know if you have questions and we'd be glad to assist you.

Thanks,

Edward

Jake
Community Specialist
Community Specialist

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.


Best regards,

Jake